- Presonus universal control download quantum 2 drivers#
- Presonus universal control download quantum 2 update#
- Presonus universal control download quantum 2 driver#
Navigate to Windows Update and ensure all updates currentĢ. Here's some new info I received from support after linking them to this thread:ġ.
Instead of taking us for a ride they should just own responsibility and say, yes it looks like a bug we will look into it for you. I also opened a ticket but as soon as they said you need to update your UC etc etc I didnt even reply as I had given them a link to the videos AND TOLD them I have the latest version and gave them version number. I find it highly unusual that once I open the control centre and open the interface it works.obviously nothing but a bug within UC. Good to see you found a work around like myself. Nikolaip wroteI bought my Quantum 2626 a few months ago and been experiencing the exact same problem you are describing here, also would like to say once the sound is lost, I heard a horrible hiss sound and my microphone starts sending all of the surrounding noise to the speakers.
Presonus universal control download quantum 2 driver#
Let's hope that they are aware of this issue and at some point we will get a proper driver update for the Quantum 2626 ( I have been waiting for more than half a year for it.) In my opinion this is simply unacceptable! what's worse is that I opened a ticket with the support and after numerous logs that I sent to them "Looks like everything is just fine" The problem seem to be resolved when another process takes over the control of the Quantum and keeps it active, in my case I found that keeping Ableton 10 running solves the whole problem.ĮDIT: I just watched your fix, and it looks like the exact same thing, there should be something running in the background that takes control of Quantum. I was super frustrated and wanted to send the unit away, however for the price and the amount of inputs nothing really beats it in the Thunderbolt domain, so I just had to suck it up and ended up doing the following:
Presonus universal control download quantum 2 drivers#
I have tried the following with NO success:ġ) 3 Different Thunderbolt cables (Apples Official Thunderbolt 3 cable, The recommended cable by Presonous StarTech Thunderbolt 3 and Cable Matters Thunderbolt 3 cable)Ģ) Every possible update on the motherboard including Thunderbolt drivers and BIOS updates (I use Asrock z390 gaming miniTIX motherboard)ģ) Installed Windows 10 on a MacBook Pro 2017 and tried running Qunatum there (had the same issue happening) which also led me to believe this is not a motherboard issue, since I also wanted to buy a new motherboard to test this.Ĥ) Tried all of the things people suggested here (giving exclusive controls in the sound panel etc.) I bought my Quantum 2626 a few months ago and been experiencing the exact same problem you are describing here, also would like to say once the sound is lost, I heard a horrible hiss sound and my microphone starts sending all of the surrounding noise to the speakers.
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